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3rd July Update

Coronavirus update



We have produced a short video to help our customers get up to date with some of the changes and measures we have put in place to allow you safe access to the marina from the 4th July. Click the link below.



Latest Access guide





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FREE BOAT CHECK FOR MOORERS

To say thank you to all our loyal moorers, we would like to offer you a free pre-season boat check...

We know the last few months have been tough as everyone has been separated from what they love the most; for some that will be friends and family and others it may be their narrowboat?

Whatever it maybe we would like to offer all of our moorers a free pre-season health check for their boat, this is to assist you in getting back to boating as soon as possible.

Aqueducts free pre-season boat check will include the following:


Bilges


A visual inspected and emptying via bilge pump*
*(Subject to no contamination being present).

Stern Gland


Assessed for drips and wear of the gland packing.

Engine


We will run up your engine to get things lubricated internally and clear the damp.
The engine oil level will be checked along with both coolant level & mixture.

Batteries


Each battery is disconnected and tested individually; our battery testing equipment uses the specification of your battery to review and score its health on a scale of 1 to 100.

At the end of the health check each boat will receive a report card, listing results for the checks undertaken; if we feel anything is required this will be listed for review or we will call you on the day should action be more urgent.

Does your boat need a little more than our free pre-season boat check?


As an engineer will already be attending to your boat, we can also offer the following additional services, some of which will be discounted;

Diesel bug testing

£20.00
Bacterial culturing is used to test if diesel bug is in your fuel system; we can now grow diesel bug in a test tube with a sample your fuel should it be contaminated!

Standard engine service

£120.00 Approx* (1hr labour + parts) Normally £180.00 Approx
Reduced in price by one hour’s labour; our standard engine service includes fuel filter, engine oil and filter replacement along with more technical checks.
*Gearbox oil, non-standard instillations and traditional engine services can also be undertaken; for more info ask a member of the team.

Traditional stern gland packing

£70.00
Traditional stern gland packing can be replaced whilst we are undertaking the free checks; if you think this need’s completing or if we advise you it looks due; you can simply add this to the visit.

Boat cleaning


We are also glad to confirm that our interior cleaners are back to work and available Monday – Saturday from next week; should you wish to have the interior of your boat cleaned before you visit for the first time after lockdown this can now be booked. Just so that you know… Our interior cleaners have changed their practices to ensure they can work in a Covid-Secure manner changing the cleaning products they use to those with virus fighting ingredients. The boat cleaning price has maintained its original standard cost of £36.00

To book any cleaning services please call or email our office on;
01270 525 040
info@aqueductmarina.co.uk

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UPDATE – Coronavirus 24/03/2020

Dear Customers,

As a responsible business, Aqueduct Marina is responding to the Governments request made yesterday evening by Boris Johnson. Our office and café will therefore not be accessible in person but you can reach us by phone and e-mail.

We would like to ask all our customers to respect the instructions given by the Government and we will do our very best to assist all of our customers during these difficult times.

We know you may have some questions, so with that in mind, please see the information below…

Thank you in advance for your support and all the best,
The Aqueduct Team

So, what next?

Providing essential services…
For those who are currently using their narrowboat and need supplies such as pump-out, diesel, coal and electricity. There will be someone on hand to provide these essential services at the marina.
Contact us by phone on 01270 525 040 to speak with a member of the team and we will arrange a safe way of receiving these essential services.

Our workshops…
Our management team are working on a plan; we intend to keep things moving in our workshops and measures are being put in place to keep our workforce busy.

Keeping in touch…
Some members of our Aqueduct Team will be working from home to support you, our knowledgeable staff will be on hand via phone, e-mail and other methods of communication over the coming weeks.
We know that your narrowboat means a lot to you, we will continue to assist you in maintaining it throughout this unusual time and well beyond…. So, if there is anything you need to know today to plan for tomorrow just let us know.

Future announcements…
We’ll continue to make future announcements via e-mail, website and social media as the situation develops. We know that you will be keen to see how we are managing as things change day-by-day and any contact to discuss this with our team will be welcomed.
You can contact our team via phone 01270 525 040 or alternatively e-mail via info@aqueductmarina.co.uk whatever your question may be.

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