Mystery shops, questionnaires and a marina audit were all part of the process culminating in the award of our Five Gold Anchors. All Gold Anchor marinas meet industry standards where higher ratings denote more facilities and a greater focus on customer service.
The award scheme has been running for over 25 years and is well known as a creditable measure of marina quality. Robert Parton, Aqueduct Marina Managing Director said, ‘Everyone has worked hard to create an environment that looks after its customers, which provides all services in one place and meets industry standards. We have a hard working team around us and would like to thank all employees for their continued commitment to Aqueduct Marina’. We look forward to putting the plaque up in the next few weeks.